To My Co-Workers

Things that There Is No Point Bitching Me Out For:

The fact that you're trying to put a repair part on a flight to some obscure resort island at 2:15 in the afternoon.  No, I cannot help it that the last flight went out 5 minutes ago.  No, I can't personally charter a large commercial airline to fly out again today JUST FOR YOU, and even if I could, they wouldn't get it until 2 or 3 am anyway, when it would have long ceased to make any difference.  No, it really doesn't help to know that the site needing the part is a MAJOR LUXURY HOTEL and CAN'T be without that part overnight.  Watch them do exactly that, because there's not a damned thing I can do.  Come to me at 9am with a flight, and we'll talk. 

The fact that your shipment got delayed because you couldn't be bothered to tell me what color your customer needed, even after I e-mailed you about it.  Give me all the info I need, every damned time, and it'll never happen again.  Otherwise, expect to get the order kicked back to you after you don't answer my e-mail for 24 hours or so.  It really doesn't take up much of your precious time to type the word "black" and hit the send button.

Also, on a related note: Don't treat me like I'm stupid because I can't somehow divine what the hell you need if you aren't telling me.  I don't magically KNOW that your customers need black.

If something's backordered, it's backordered.  I can't make it arrive any faster.  Telling me I'm wrong about it being backordered won't make it arrive any faster, either.  Especially if I'm actually right about it being backordered.  And if I could magically build it from scratch with my own two hands and present it to you within the next five minutes, trust me when I tell you that I'd be making a hell of a lot more money than I am right now, doing something far more interesting.

I REALLY need to go back to school.

Comments

[Em]

What? You mean you don't have magical powers to read minds, create extra flights and turn backorders into mere suggestions rather than facts??? :)

[KaraMia]

Love it, too bad you can't email this to them.